2nd Update: We just got a screen of the email.. Really makes me wonder what was wrong with the original version and how long the problem has existed.
Update: A source has told me that there hasn’t been clarification if it affects all past units. They did say that there have been a lot of units having issues with the lower left hand corner of the screen and were being returned as DOA, before even leaving with a customer. Anyone had an issue with their lower left (or right) hand corner of their screen on the Storm2?
I just got word from two different sources that RIM is sending out improved BlackBerry Storm2 9550′s to replace current stock in Verizon Wireless stores. The stores have been directed to return their current stock once they new units arrive, which is supposed to be today. The new units sport “new device hardware and improved touchpad performance”. This is the first I have heard of the Storm2 having issues with the screen, and there is no word on if the issue effects units sold to this point. I am trying to get more information on this and will update the story as it comes in.