Rim announced today an update to their Mobile Voice System allowing seamless integration with enterprise PBX systems to provide full internal extension dialing and call recieving on your BlackBerry smart phone. This is the first I’ve heard of a company offering what this service does. The downside is that you have to have a BlackBerry Enterprise Server in place from what I can tell, none the less, RIM once again , is innovating corporate communications. Press release after the jump
RIM Announces BlackBerry Mobile Voice System 5 with Voice over Wi-Fi Calling
Enables Employees to Make or Receive Enterprise Phone Calls through Cisco Unified Communications Manager from their BlackBerry Smartphones Over Wi-Fi at Work, Hotspots and Home
Waterloo, ON – Research In Motion Limited (RIM) (NASDAQ: RIMM; TSX: RIM) today announced BlackBerry® Mobile Voice System 5 (BlackBerry® MVS 5) with voice over Wi-Fi® calling. BlackBerry MVS 5 works with Cisco® Unified Communications Manager to provide a business user with the ability to use their regular desk phone number and extension from their BlackBerry® smartphone. With the new version 5, an employee will be able to use a single work phone number shared between their desk phone and BlackBerry smartphone and make and receive enterprise calls on their BlackBerry smartphone over a Wi-Fi connection, adding to the existing capability available over cellular networks.
An increasingly mobile workforce and the growing number of employees working from home present challenges for businesses to keep their staff accessible through their work phone number and keep calling costs under control. With BlackBerry MVS 5, calls made through BlackBerry MVS are routed through the corporate phone system/Private Branch Exchange (PBX)*, which helps with adherence to company policies and enables potential savings on long-distance and international roaming charges. Employees also benefit from the convenience of a single work phone number shared between their desk phone and BlackBerry smartphone. Employees can be more reachable through their work phone number and can even enjoy the convenience of extension dialing from their BlackBerry smartphone as well as the flexibility to move calls from their BlackBerry smartphone to their desk phone. It’s also easy to use since incoming calls ring simultaneously on the employee’s desk phone and BlackBerry smartphone and employees access BlackBerry MVS using the same phone interface that they are already familiar with on their BlackBerry smartphone.
“BlackBerry Mobile Voice System 5 effectively provides a wireless extension of the corporate phone system to allow voice over Wi-Fi calling at work, public hotspots and home. It presents a great opportunity for companies to enhance the productivity of employees who are often away from their desks or working from home, such as workers in construction, hospitality, sales and professional services,” said Alan Panezic, VP, Platform Product Management at Research In Motion. “This latest release enables businesses to better leverage their investment in the corporate phone system, adapt to the growing demand by employees for more flexible work arrangements, improve workforce productivity and save costs on long-distance and international roaming charges.”
RIM and Cisco have worked closely to integrate BlackBerry MVS 5 with Cisco Unified Communications Manager to deliver an enhanced user experience. The solution has been tested for interoperability and will be supported by both RIM and Cisco.
Laurent Philonenko, vice president and general manager, Unified Communications Business Unit at Cisco: “BlackBerry Mobile Voice System and Cisco Unified Communications Manager provide and extend Cisco’s IP telephony features to BlackBerry smartphone users at companies of any size. With an integrated Cisco Unified Wireless Network, our customers will be able to have highly secure voice over Wi-Fi experiences and high quality phone calls with their BlackBerry smartphones while roaming across the wireless network.”
Advanced IT features built into BlackBerry MVS 5 will help to provide controlled, managed and secure use of BlackBerry smartphones with the corporate phone system. Key features include:
- Wi-Fi network access controls to set which Wi-Fi networks employees can access
- Network preference settings with the option of prioritizing the use of Wi-Fi or cellular for making phone calls
- Authentication to help ensure that only authorized BlackBerry smartphones have access to the corporate phone system
- Incoming call filtering based on allowed and blocked caller lists
A new interoperability platform has also been added to BlackBerry MVS 5 to enable telecommunications companies to offer BlackBerry MVS 5 as part of their corporate phone system offerings. RIM is working with leading companies to make BlackBerry MVS available for a range of PBX systems.
BlackBerry MVS 5 is expected to be available later this year.
For more information, visit www.blackberry.com/mvs.
* Emergency calls to “911″ (or other internationally recognized emergency service numbers) will only be processed through available cellular networks.
About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry wireless platform, the RIM Wireless Handheld™ product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe, Asia Pacific and Latin America. RIM is listed on the NASDAQ Stock Market (NASDAQ: RIMM) and the Toronto Stock Exchange (TSX: RIM). For more information, visit www.rim.com or www.blackberry.com.
Forward-looking statements in this news release are made pursuant to the “safe harbor” provisions of the United States Private Securities Litigation Reform Act of 1995. When used herein, words such as “intend” and similar expressions are intended to identify forward-looking statements. Forward-looking statements are based on assumptions made by and information available to Research In Motion Limited. Investors are cautioned that such forward-looking statements involve risks and uncertainties. Important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements include, without limitation, possible product defects and product liability, risks related to international sales and potential foreign currency exchange fluctuations, the initiation or outcome of litigation, acts or potential acts of terrorism, international conflicts, significant fluctuations of quarterly operating results, changes in Canadian and foreign laws and regulations, continued acceptance of RIM’s products, increased levels of competition, technological changes and the successful development of new products, dependence on third-party networks to provide services, dependence on intellectual property rights, and other risks and factors detailed from time to time in RIM’s periodic reports filed with the United States Securities and Exchange Commission, and other regulatory authorities. RIM has no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. This roadmap is subject to change at the sole discretion of Cisco and RIM, and Cisco and RIM will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.
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